This is one of nine dimensions in the OpsCorp method. The Planning Readiness Scorecard assesses your program across all nine in under ten minutes.
How Support Requirements Keep Each Wave From Poisoning the Next
Support Requirements identifies the training, staffing, and infrastructure each wave needs to succeed. It translates the impact assessment and training plan into wave-specific resource requirements with clear accountability, because under-supported waves create frustrated users, workarounds, and resistance that poisons future waves. This artifact makes sure each wave has what it needs: help desk staffing, super-user networks, and troubleshooting documentation all scoped to the right scale.